Servers
OnRamp Networks offers two Server Management plans, which are categorized as Silver and Gold. Our plans include critical monitoring and maintenance required on a regular basis and 24/7 remote support.
We also provide unlimited on-site support and emergency after-hours support for servers that require additional management.
Our Server Support Plans include:
| SILVER | GOLD | |
|---|---|---|
| Ongoing Support | ||
| Integrated Reporting | ||
| Unlimited Phone Support | ||
| Unlimited Remote Control Support | ||
| Service Availability Monitoring | ||
| Emergency After Hours Support | ||
| Unlimited On-Site Support | ||
| Maintenance | ||
| Microsoft Patch Management | ||
| Server Event Log Monitoring | ||
| Server Performance Monitoring | ||
| Drive Space Monitoring | ||
| Printer Settings Management | ||
| Server Hardware/ Software Inventory | ||
| Software License Assistance | ||
| Security | ||
| User Account Administration | ||
| File Sharing Permission Administration | ||
| Virus & Spyware Management | ||
| Security Policies Management | ||
| Special Applications | ||
| Microsoft Exchange Monitoring & Management | ||
| Microsoft SQL Monitoring & Management | ||
| Backup Software Monitoring & Management | ||
| CRM/LOB Software Management |